Legal & Compliance Framework

Last updated: June 14, 2026. Please review our operating protocols, regional shipping rules, and formulation disclaimers.

1. FORMULATION & PRODUCT USE DISCLAIMER

Dew and Scrub delivers luxury skincare batches formulated with premium, highly concentrated ingredients. By interacting with our catalog, you acknowledge and agree to the following protocols:

1.1 Patch Testing Mandate

Due to the active nature of our formulations—including but not limited to Patchouli Veil, Golden Lemon, and Caffeine Crush—all users are strictly instructed to perform a localized patch test on a small patch of skin 24 hours prior to full application. Discontinue use immediately if irritation, redness, or dermal discomfort develops.

1.2 Variation in Natural Elements

Because we formulate selectively without excessive synthetic stabilizers, minor shifts in structural color tones, aromatic intensity, or textural viscosity across batches are completely normal and do not constitute a product defect.

1.3 Medical Disclaimer

The materials, descriptions, and informational guidelines provided across our channels are entirely educational. No content is intended to substitute for specialized dermatological diagnosis, clinical advice, or prescriptive therapeutic regimens.

2. COMMERCIAL TERMS & INVENTORY ALLOCATION

2.1 Volume-Based Sizing Variant Framework

Products are detailed and retailed under three explicit sizing tiers bound to fixed, non-negotiable legal pricing frameworks: Regular (200g at ₹249), Big Tub (500g at ₹699), and Jumbo Tub (1kg at ₹999).

2.2 Automated Stock & Cancellation Protection Loop

When you initiate a checkout session, our system securely locks down the physical product items inside our database framework. You retain the right to cancel an active transaction path prior to dispatch. Upon executing a verified cancellation command, your reserved items are immediately returned to public catalog inventory counts, and processing queues are permanently voided.

3. REGIONAL DOMESTIC LOGISTICS MATRIX

Shipping fees are added to orders algorithmically during checkout based on the geographic location of the delivery address:

Tier 1 (Local Zone): Destinations falling strictly within the borders of Delhi carry a flat shipping rate of ₹49.
Tier 2 (Mainland India): Standard domestic shipping across standard interstate lines carries a flat rate of ₹99.
Tier 3 (Extended Transit): Deliveries bound for remote logistics networks—specifically covering all states within South India and North East India—carry an extended flat-rate logistics fee of ₹149.

1. METADATA ACQUISITION & SURVEILLANCE

1.1 Boundary Telemetry Tracking

When you interface with our web domain, our serverless architecture layer automatically parses global internet headers to extract transmission parameters. This includes your localized IP address, dynamic referral paths (e.g., source anchors like instagram.com), and network geolocation footprints provided at the proxy edge by our infrastructure provider (Vercel).

1.2 Core Session Cookies

We deploy standard state cookies to handle your digital shopping cart configuration, preserve session states, and isolate administrative dashboard authentication. These tracking blocks contain zero raw personal identifiers and are utilized purely to maintain functional e-commerce consistency.

2. FINANCIAL TRANSACTION HARDENING

2.1 Complete Tokenization Isolation

We implement a strict zero-retention architecture regarding your sensitive financial data elements. All raw checkout information—including credit/debit numbers, expiration tokens, and CVV codes—is securely passed straight to our network gateway payment processors via tokenized, end-to-end encrypted tunnels. Our databases never parse, log, or preserve your financial credentials.

3. DATA STORAGE RETENTION & COMPLIANCE RULES

3.1 Purpose-Driven Storage

We log your name, verified delivery address, contact coordinates, and fulfillment history exclusively to execute shipping manifests and process accounting parameters. General metadata streams collected via standard web vectors are subjected to self-purging database loops that automatically clean out old access logs to prevent data bloat.

3.2 Indian IT Act Compliance Standards

Our data security practices are structured to align directly with the parameters enforced under the Information Technology Act, 2000 along with domestic digital personal data privacy frameworks in India. We do not sell, barter, or distribute your customer parameters to third-party advertising syndicates.